Please read these terms and conditions of use carefully. By accessing or otherwise using this web site, you agree to be bound by these terms and conditions of use.

CHANGES TO THE TERMS AND CONDITIONS:
Master Recording Supply (MRS) may change these terms and conditions of use at anytime, without prior notice. You should check the terms and conditions of use periodically for any changes.

ERRORS & OMISSIONS:
While MRS uses reasonable efforts to include accurate and up to date information in this site, MRS makes no warranties or representations to its accuracy. MRS assumes no liability or responsibility for any errors or omissions in the content of this site.

PRICING:
MRS strives to offer the most competitive pricing. We believe in personal contact with our customers. This helps us determine your exact needs in order to better serve you. For pricing, please call 800-860-4560.

PAYMENT METHODS:
MRS accepts VISA, Master Card, AMEX, Money Orders and Checks. Checks are accepted under certain conditions and at the sole discretion of MRS. MRS will only ship to the credit card billing address. For credit card orders above certain limits, a credit card authorization may need to be signed and faxed along with a copy of your credit card. We reserve the right to refuse service to anyone.

CREDIT:
MRS offers open credit lines to approved customers on NET 30 terms. A downloadable credit application is on our web site for your convenience. For credit approved customers, a 1.5% per month late fee will be added to any past due balances. MRS reserves the right to establish and/or cancel credit at our discretion, with or without notice.

SALES TAX:
California residents are subject to sales tax on all purchases. Sales tax varies depending on the county in which you reside. All claims for tax exemption must be made prior to placing your order. A California Resale Certificate must be filled out and signed. A downloadable form is available on our web site for your convenience. If you are out of state, but drop shipping to a California address, sales tax will apply. Please contact the California State Board of Equalization in your county to determine if your purchases are tax-exempt. MRS will not be held responsible for paying sales tax or use tax in any other state other than California.

SHIPPING:
Our primary method of shipping is via UPS ground, unless otherwise specified by the customer. Shipping is calculated based on weight, location and carrier surcharges. We cannot guarantee when an order will arrive. Please consider shipping and transit times when placing your order.

WARRANTY:
Warranty programs will vary depending on the manufacturer. Please inquire at the time of your order and warranty information will be supplied.

DAMAGE & DEFECTS:
Before signing for receipt of the package(s), it is the receiver’s responsibility to inspect all parcels for visible signs of damage or tampering. If the delivery looks visibly damaged—refuse it. In the event of damaged product, missing product or a refused shipment, MRS will assist you to its best ability with your claim. If however, the product has been tampered with or damaged during shipment and you have already accepted it, you must report the damage claim directly to the carrier delivering the product.

RETURNS:
All returns are at the sole discretion of MRS. A 20% restocking fee will be applied to all returned, non-defective products. All returns must be approved and accompanied by a written, faxed or emailed “RMA”. MRS must be notified within 5 business days upon receipt of any discrepancies with your order. Please check all orders carefully. We do not accept returns for any reason after 30 days from date of order.

LIABILITY:
MRS and it’s officers and/or employees shall not be held responsible for any commercial or punitive damages, whether consequential or incidental or otherwise that may result from defective or damaged product and/or late, misdirected or incorrect shipments.

ACCEPTANCE:
Customer’s receipt of product purchased from MRS constitutes acceptance of these terms and conditions set forth in this document.